Most purchases can be returned or exchanged for store credit only within 30 days of delivery date. We do not offer refunds back to your original form of payment.
Some pieces are final sale and cannot be returned for exchange. This includes Sterling Silver stone rings, Turquoise rings, Raw Stone Jewelry and any piece that has been personalized.
For items that are eligible for exchange, they must be mailed back in their original packaging and must not be worn.

Mail to:
Amy Waltz Designs

Attn: Returns
290 Airpark Blvd. Ste. 3
Chico, CA 95973

If your jewelry is damaged upon arrival, or breaks within 6 months of delivery date, let us know and we will offer a replacement or refund for store credit only.
The customer is responsible for all shipping costs.

** How you choose to send the item back to us for return or exchange is your choice, we recommend USPS First Class mail as the most economical option. If you are exchanging, you will be responsible for $5.50 for us to return the replacement item to you. This can be paid via Paypal, Venmo, or over the phone.